SHIPPING POLICY

IS SHIPPING FREE?

Shipping is free worldwide for all items. All orders are shipped from our warehouse within 24 hours of placing the order.

WHY IS MY ORDER SHIPPED IN DIFFERENT PACKAGES?

If you order multiple items, each item may be shipped from a different international warehouse, depending on which one is most quickly available. Also, if an item is popular and out of stock, we may ship your items at different times, in different packages, so that we don't delay your order and get it to you as quickly as possible!

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped directly from one of our many domestic and international warehouses, which will do their best to get your order to you as quickly as possible! Due to the popularity of our offerings, please allow 1-4 weeks for your order to arrive in the US (varies by product). For other countries, please allow 1-5 weeks (varies by product) due to distance and customs requirements. Please note that due to the extreme popularity of our offers, these times are only estimates.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with shipping and handling insurance. If an order gets stuck in customs, returned or even lost during the delivery process, we apologise! The postal service is beyond our control. However, in such cases, as packages are insured, we will send you a new package with faster shipping and full tracking, if possible. Please see our refund and returns policy for when this may apply to shipping situations.

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

The prices displayed on our site are exclusive of taxes in USD, which means that you may be required to pay duties and taxes upon receipt of your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office. Payment of these fees and taxes is your responsibility and will not be covered by us. We are not responsible for any delays caused by your country's customs service. For more details on fees, please contact your local customs office.